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Shipping Information

How much would it cost to ship the goods I wish to have in my place?
It depends on the weight and volume of your order. After receiving your order, our customer service team will provide you with the best shipping quote.
 
How do you ship your orders?
Depending on country of destination, for our e-shop orders we use DHL freight, or other shipping companies. We notify you by e-mail upon shipping.
 
How long will it take to receive an order?
Shipping times may vary from 5 to 7 working days (and up to 14 days for the very remote places of the world.) Indicative delivery times can be found on the websites of the shipping companies.
 
How can I track my order?
Fibermax will send a dispatch notification via e-mail with tracking information, as soon as your order is shipped. If you wish, you may always contact our sales team for further help.
 
Could I pick up the goods myself from your facility?
Certainly, once your order is ready you may come by to pick up your goods.